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CareScience Conference Session Speakers

 

Paul Antonecchia

Paul P. Antonecchia, M.D., F.A.C.P.
Medical Director, Informatics
St. Vincent's Medical Center, Bridgeport, CT

Presentation: "Physician Profiling and Re-Credentialing: What is Meaningful?"

Dr. Antonecchia is Medical Director of Informatics and a Clinical Outcomes Specialist at St. Vincent’s Medical Center, Bridgeport, CT. He also serves as the Chair of the Performance Improvement Committee. Dr. Antonecchia continues to treat patients on a part-time basis in his private practice in Trumbull, CT. Dr. Antonecchia received his medical degree from Manhattan College in Riverdale, NY and did his residency in Internal Medicine (and was the Chief Medical Resident) at Westchester County Medical Center in Valhalla, NY. He is currently a candidate for an M.B.A. from the University of Hartford, West Hartford, CT and is Board Certified in Internal Medicine and by the American Board of Quality Assurance and Utilization Review Physicians.




Monica Arrowsmith

Monica Arrowsmith, M.S.N., J.D.
Division Director, Adena Health System

Presentation: "Practice Variation Analysis: A Model for Cost Reduction"

As a Division Director at Adena Health System, Monica is a member of the Executive Leadership Team and is responsible for the operations of many departments including Quality Management, Pharmacy and Medical Staff Services. She practiced nursing, specializing in pediatric critical care, for twelve years before receiving her law degree. Monica has worked as a corporate attorney in a private law firm and in corporate settings. Monica received a graduate degree in nursing from The Medical University of South Carolina and a law degree from The University of Cincinnati College of Law.




Brad Block

Brad J. Block
CIO, Doylestown Hospital and Bucks County Physician Hospital Alliance

Presentation: "Real-Time Information Flow Via the Clinical Information Architecture: A CIO Report"

Brad J. Block, CIO of Doylestown Hospital and the Bucks County Physician Hospital Alliance, has twenty-one years of information technology experience, including seventeen years in management and fifteen years in the healthcare environment. Since joining Doylestown in 1992 as Director of Information Systems, he has been active within the healthcare information systems community. Mr. Block's contributions to the healthcare industry include serving as board member for regional and international societies, participating in leading vendor executive advisory boards, and frequently presenting at various healthcare related conferences.




Barbara Doyle

Barbara Doyle, M.S.N., C.R.N.P.
Product Manager, CareScience

Presentation: "CareScience Core Measures Solution - Overview and Discussion"
Presentation: "Enabling Access, Analysis and Application of Clinical Information"

Barbara Doyle is Product Manager for the Care Management System product application at CareScience. She brings over twenty years of clinical experience to her role in product management at CareScience. Prior to coming to CareScience, Ms. Doyle worked as an Oncology Nurse Practitioner at the Hospital of the University of Pennsylvania, an 800-bed tertiary care institution located in Philadelphia. After obtaining her undergraduate degree from the University of Pennsylvania school of Nursing, she began work in Oncology, where she served on various quality improvement committees and ultimately moved into the role of Assistant Nurse Manager at which time she was distinguished with an award of nursing excellence. She then worked in various community hospitals while waiting to serve two years in Africa as a member of the United States Peace Corps. After returning from Africa she completed her graduate work in Oncology Nursing at the University of Pennsylvania, where she earned a place in the Sigma Theta Tau honor society and earned their leadership award at commencement exercises. She then helped to implement both the Allogeneic Bone Marrow Transplantation Program as well as the Inpatient Nurse Practitioner Service at the Hospital of the University of Pennsylvania. Ms. Doyle has written several articles on various clinical and professional topics, and has most recently presented at the National Association of Healthcare Quality conference. She continues to lecture to both undergraduate and graduate students at the University of Pennsylvania School of Nursing.




Lovr Evans

Lori Evans, M.P.H., M.P.P.
Santa Barbara Care Data Exchange Project Manager, CareScience

Presentation: "Patient-Centric Information Redefined: Access Beyond the Enterprise"
Presentation: "Empowering the Consumer: A New Role in Care Delivery"


Lori manages the Santa Barbara County Care Data Exchange project at CareScience. Lori brings to her project management role at CareScience over five years of healthcare experience in healthcare policy and research, healthcare operations, strategy, and IT implementation. Prior to coming to CareScience, Lori was a Senior Consultant at Kaiser Permanente Medical Group where she oversaw healthcare operations and IT projects. Prior to Kaiser, Lori served as a Research Associate for the Institute for Health Policy Studies, University of California, San Francisco School of Medicine. Before her research position, Lori worked as a Healthcare Analyst for the Center for Health Services Rearch and Policy at the George Washington University Medical Center. Lori has a B.A. from Ohio Wesleyan University, and M.P.H. and M.P.P. from George Washington and Georgetown University.

 




Gary Frank

Gary Frank, M.D.
Chief Medical Officer, St. Vincent Hospital, Santa Fe, NM

Presentation: "Exploring and Sharing Solutions: The Stroke Collaborative"

Dr. Frank has been the Chief Medical Officer at St. Vincent Hospital from 1991 until present time, where he has been responsible for the medical director structure and the office of clinical practice management. While at St. Vincent's he has developed numerous inpatient clinical pathways (e.g., Total Hip Replacement, Stroke, Pneumonia) with improved outcomes and decreased costs. Prior to his role as Chief Medical Director he served as Medical Director for the Operating Room. Dr. Frank received his medical degree from Washington University-St. Louis and a masters degree in medical management from Tulane University's School of Health Systems Management. Dr. Frank is a member of the American College of Physician Executives, the Chief Medical Officer Forum, Phi Beta Kappa and the American Society of Anesthesiologists.




Debra Fluke

Debra Fluke, R.N., B.S.N.
Performance Improvement Coordinator, Hillcrest Medical Center, OK

Presentation: "Service Line Approach to Care Management: The Pneumonia Project"

Debra has over 9 years experience as a clinical staff nurse in the ICU. She has also been involved with Utilization Review and Case Management for 5 years at Hillcrest Medical Center and has also been a QM/PI Coordinator for 6 years. She is a graduate of Tulsa Junior College and Bartlesville Wesleyn College.




Carol Fridlin 

Carol Fridlin, R.N., B.S.N., C.P.H.Q
Manager of Quality Management, St. Vincent Hospital & Health Services, Indianapolis, IN

Presentation: "Managing a Chronic Co-Existing Condition: Reducing the Incidence and Improving the Treatment of CHF"

Carol has been leading the quality process at St. Vincent for 17 years. She and her staff effectively use data to assist the institution with improvement initiatives.

Carol has been a speaker at both national and state programs, including the National Association for Healthcare Quality National Educational Conference, AHIMA National Convention, 3M National Users Conference, National Utilization Management Convention, and the Indiana Association for Healthcare Quality Educational Conference. She has published articles related to physician profiling and data usage to improve clinical pathways.

Carol is a graduate of Purdue University. She is a member of the National Association of Healthcare Quality and the Indiana Association of Healthcare Quality.




Meg Horgan

Meg Horgan, R.N., M.S.N.
Director of Consulting Services, CareScience

Workshop: "Care Management System - Methods and Applications"

Meg is responsible for education and consulting services at CareScience. Meg and her team help guide healthcare leaders to approach today's complex care management issues by building care management processes and infrastructure, and by providing the education, knowledge and information necessary to effectively make care decisions. Prior to joining CareScience, Meg was the Director of Clinical Redesign and Outcomes Management at Graduate Health Systems in Philadelphia, where she managed a system-wide clinical and financial outcomes improvement program. Meg came to Graduate Health Systems from the Hospital of the University of Pennsylvania (HUP), where she was the Administrator of the Quality Improvement Department. In that role, she directed the outcomes monitoring program for the medical staff and hospital departments and managed the information systems that supported the performance improvement program. Meg has additional experience working in a peer-review organization and several years of direct healthcare delivery. She received her M.S. in nursing and bachelors degree from Gwynedd-Mercy College.




Theresa  Johnson

Theresa Johnson, R.N., C.P.H.Q.
Director Patient Support Services , Providence Medical Center, KS

Presentation: "Physician Profiling and Re-Credentialing: What is Meaningful?"

Theresa works in conjunction with medical and hospital staff at Providence Medical Center to identify opportunities, design review methodology and collect and analyze data to improve patient outcomes.  Theresa designed and implemented an internal database to improve the efficiency and accuracy of data collection and analysis for medical staff.  She is also responsible for designing, re-designing and monitoring outcomes for Collaborative Pathways.  Prior to coming to Providence Medical Center, Theresa was a Quality Review Nurse with Humana Healthcare, Inc. where she designed and implemented patient outcome studies, performed data analysis and worked with the medical staff to implement interventions to improve patient care.  Prior to her practice in quality management, Theresa was a practicing nurse with experience primarily in emergency services.   Theresa received her R.N. from Fort Scott Mercy School of Nursing, her B.S.N. from Kansas University and is currently enrolled in the graduate Healthcare Administration program at Kansas University.




Kevin M. Jones

Kevin M. Jones, M.A.
Manager, Clinical Effectiveness and Quality Improvement, University of Pennsylvania Health System

Presentation: "Transforming a Culture: A Successful Strategy Toward Clinical Effectiveness"

Kevin is Manager of Clinical Effectiveness and Quality Improvement at the University of Pennsylvania Health System in Philadelphia, PA. Through data management and analysis he identifies areas of opportunity to reduce clinical resource utilization and outcome analysis. He also drives implementation strategies for improvement and reports progress to meet financial and quality targets. Prior to his role at Pennsylvania Health System, Kevin was Research Director for Quality Improvement at Magellan Behavioral Health, Inc. At Magellan, he led several core quality improvement and outcome management programs and coordinated the evaluation and reporting of quality of care, effectiveness of treatment, and efficiency of service. Kevin holds an M.A. in Applied Economics from American University and a B.A. in Economics from The Richard Stockton College of New Jersey.




Kimberla K. Jones

Kimberla K. Jones, R.N.C.
Cardiology Outcomes Manager, North Mississippi Health Services, MS

Presentation: "Engaging Physicians in an AMI Initiative: Strategic and Tactical Approaches"

Kim is Cardiology Outcomes Manager at North Mississippi Health Services in Tupelo, Mississippi. In this role, Kim coordinates clinical improvement projects and is responsible for outcomes of the cardiology population. Her leadership has resulted in improved acute MI measures (State and national) and patient outcomes including decreased mortality, medicare loss and length of stay in specific cardiology diagnoses. Kim's career of 10 years includes cardiology, neurology, pediatrics and recovery room nursing.




LeRoy Jones, B.S., M.S.
Chief Technology Officer, CareScience

Presentation: "Enabling Access, Analysis and Application of Clinical Information "

LeRoy Jones, B.S., M.S., has over 11 years in software development, systems engineering, and information technology. As Chief Technology Officer for CareScience, Mr. Jones is responsible for software engineering and product operations. Prior to rejoining CareScience, Mr. Jones was a Vice President with Scott-Levin Associates, a Quintiles Transnational Company, where he was responsible for leading their Advanced Technology & Development Department. At Quintiles, Mr. Jones also served as a Senior Technical Executive responsible for integrating and managing application development across four business units. He also delivered applications to support internal Quintiles consultants and analysts. Prior to joining Quintiles, Mr. Jones worked for CareScience as the Director of Software Engineering and Data Architecture. Before joining CareScience the first time, he worked as a Senior Technology Consultant with Booz Allen & Hamilton, integrating and developing large scale software systems. Prior to joining Booz Allen, Mr. Jones worked as a member of the engineering staff at GE Aerospace Advanced Technology Laboratories, creating expert systems in the Artificial Intelligence Laboratory. Mr. Jones earned his B.S. at Carnegie Mellon University, and his M.S. at the University of Pennsylvania.



 

John Jurica

John V. Jurica, M.D., M.P.H.
Vice President for Medical Affairs at Riverside Medical Center (RMC) in Kankakee, IL

Presentation: "Physician Profiling and Re-Credentialing: What is Meaningful?"

Dr. Jurica is responsible for quality improvement, case management and continuing medical education at Riverside Medical Center (RMC), as well as several clinical support departments. He chairs the CareScience Care Management System Steering Committee at RMC, which directs and monitors the use of the Care Management System product at the hospital. Dr. Jurica is a board certified Family Physician and has practiced in Kankakee, Illinois since 1986. He attended medical school at the University of Illinois at Urbana/Champaign and completed his residency training at the University of Illinois in Rockford. In 1993 he was awarded a Masters Degree in Public Health from the Medical College of Wisconsin.




James Kalamas, B.S., M.S.
Principal, McKinsey & Company

Presentation: "Data Sharing: Market and Organizational Considerations"

As Principal at McKinsey & Company, Inc. a leading consulting firm, Jim serves a broad range of major multinational healthcare clients (pharmaceutical, biotechnology, medical device, health plan, physician group, retail pharmacy) on issues relating to strategy, organization, front line performance improvement, corporate center, and mergers and acquisitions. Along with his client work, Jim is a leader of McKinsey's West Coast Healthcare Practice and an active contributor to the firm's knowledge base on issues of relevance to today's healthcare environment.




Sam Karp

Sam Karp
CIO, California Healthcare Foundation

Presentation: "Santa Barbara County Care Data Exchange: Collaboratively Reaching the Point of Care"

Sam is the Chief Information Officer of the California HealthCare Foundation where he is responsible for the Foundation's grantmaking and investments in e-health and healthcare technology. He leads the Foundation's initiatives in healthcare privacy and has directed the development of software applications to streamline enrollment in public health insurance programs and create new business models and technology approaches for sharing health information. Sam previously served as the Chief Executive Officer of HandsNet, a national non-profit technology intermediary. Prior to founding HandsNet, he directed a community health and nutrition organization where he pioneered the development of integrated service delivery systems for low-income children, families and the elderly. Sam has been active in a variety of non-profit organizations, state and national campaigns, and has consulted internationally. He received a B.A. in Political Science from Washington and Jefferson College.



 

James Kennedy

James Kennedy, M.S.
Clinical Analyst, Decision Support, Providence Health System, Central Washington Service Area

Presentation: "Developing a System-Wide Data-Mining Model to Leverage Knowledge Gained Through the Care Management System"

James is an analyst and Unified Medical Language specialist at Providence Health System. He has worked in healthcare quality improvement since 1993 and currently supports the Decision Support Department of the Providence Central Washington Service Area.




Brigid Krizek

Brigid Krizek, R.N., M.G.A., C.P.H.Q.
Director of Quality, Risk, and Case Management, Prince George's Hospital Center, Cheverly, MD

Presentation: "Multi-Disciplinary Team Approach for Improving Outcomes in the Tracheostomy Population"

Brigid is the Director of Quality, Risk, and Case Management at Prince George's Hospital Center, a 275-bed facility, located in Cheverly, MD. She obtained her Master's Degree in General Administration in 1995 from the University of Maryland. Prior to her role at Prince George's, Brigid worked at Washington Adventist Hospital, first in the Emergency Department, and then as Director of Quality Assessment. She is a member of Sigma Theta Tau, and is certified as a Healthcare Quality Professional.




Eugene Kroch

Eugene Kroch, Ph.D.
Vice President for Research, CareScience

Workshop: "Care Management System - Methods and Applications"

Dr. Kroch has been a Vice President of Research at CareScience since February 2000 and held the position of Director of Research since 1997. Dr. Kroch is also Professor of Economics in the College of Commerce and Finance at Villanova University and is a senior fellow at the Leonard Davis Institute of Health Economics of The Wharton School of Business. Dr. Kroch teaches and conducts research in the fields of econometrics, public policy, and health economics. He is also a visiting scholar in the Health Care Systems Department of the Wharton School of Business.




Barbara Lackritz

Barbara Lackritz, B.A., M.A.
Cancer Survivor, Patient and Consumer Advocate

Presentation: "What Consumers Want: The Patient's Perspective"

Barbara Lackritz ("GrannyBarb") is survior of the disease chronic lymphocytic leukemia (CLL). After being diagnosed in 1989, there was literally nothing on the Internet about CLL, and those who suffered the disease up to that point had done so very much in isolation. But thanks to technology and GranyBarb's willingness to do all the footwork, now thousands of people diagnosed with CLL have support, information, companionship and get cutting edge medical breakthrough information from her Web site. Currently, GrannyBarb lives in St. Louis, Missouri and is a public school speech/language pathologist. She volunteers at St. John's Mercy Medical Cancer Center in St. Louis and speaks to cancer patient support programs regionally. She is a member of the Board of the CLL Foundation, and the Association of Cancer Online Resources.




Lawrence Layfer

Lawrence Layfer, M.D.
Chairman, Department of Medicine, Rush North Shore Medical Center, Skokie, IL

Presentation: "Building Institutional Support for Care Management: Developing Physician and Clinical Champions"

Dr. Layfer is Chairman of the Department of Medicine at Rush North Shore Medical Center as well as Professor and Associate Chairman of the Department of Medicine at Rush Medical College. Prior to his Chairmanship at Rush North Shore, he held Vice President of Medical Affairs and Assistant Medical Director positions. He has contributed to several journals and has published over 25 articles. He is also the author of four books on rheumatology and related diseases. Dr. Layefer did his undergraduate work at University of Iowa and received his M.D. from Rush Medical College. He did his chief residency at Rush-Presbyterian-St. Luke’s Medical Center in Chicago.




Donna D. Mahoney, B.S., C.P.H.Q.
Care Management Processes Data Coordinator, Christiana Care Health System, Wilmington, Delaware

Presentation: "Exploring and Sharing Solutions: The Stroke Collaborative"

As Care Management Processes Data Coordinator at Christiana Care Health System, Donna is responsible for tracking patient outcomes for the Health Systems' care management pathways, guidelines and algorithms. She has been involved with healthcare quality, and the analysis of clinical, financial and outcomes data for more than 15 years.




Julie McDonald 

Julie McDonald, R.N.
The Heart Institute at Providence Everett Medical Center

Presentation: "Negative Inliers: Assessing the Cost/Quality Relationship"


Julie McDonald, R.N. has held nursing administrative and QM roles for over 10 years. For for the past three years, she has worked at Providence Everett Medical Center (PEMC) by analyzing cardiac clinical data, participating in various Quality and Process Improvement projects, and managing the Apollo Cardiac Information System and database.  She also represents the PEMC in-State and regional cardiovascular collaborative efforts. She served as a a faculty member for the Washington State Cardiovascular Collaborative in 2000-2001, sponsored by PRO-West.




Phillip I. Menashe

Phillip I. Menashe, M.D., F.C.C.P.
Medical Director, Acute Care, Providence Health System, Yakima Medical Center, WA

Presentation: "Developing a System-Wide Data-Mining Model to Leverage Knowledge Gained Through the Care Management System"

Dr. Menashe joined Yakima Medical Center in 1988 as a specialist in pulmonary and critical care medicine. He is currently the Medical Director of Yakima Medical Center, active in quality and performance improvement, and was instrumental in the implementation of the outcomes management program. Dr. Menashe has numerous publications in professional journals and continues to be active in clinical practice.

 



Anya Mordinson

Anya Mordinson, B.A.
Product Specialist, CareScience

Workshop: "Care Management System - Advanced Query"

As a Product Specialist at CareScience, Anya coordinates the release of new products and upgrades. She is primarily responsible for developing product documentation, training materials and internal and external customer educational sessions. As part of the Customer Solutions team, she also assists with customer support for query creation and other data related questions. Before becoming a product specialist, Anya worked as an Information Specialist for CareScience. In this role, her primary responsibility was the processing and validation of the public data (All-Payor 1998 State data, as well the Medicare 1999 dataset). She also worked on a select number of customer datasets. Anya received her bachelor's degree at the University of Pennsylvania.




Chris Murphy

Chris Murphy
Senior Applications System Analyst, Seton Health System, TX

Presentation: "Exploring and Sharing Solutions: The Stroke Collaborative"

Chris has worked in healthcare for the last 11 years observing, analyzing and measuring outcomes data. She is a Senior Applications System Analyst on the Clinical Outcomes Research Team for Seton Health System. Her current focus is overseeing submission of data to Internet-based repositories for healthcare encounters and outcome data. Chris participates on multidisciplinary teams addressing resource utilization across the continuum of patient care. She is the Coordinator for The Maryland Hospital Association Quality Indicator Project, Ascension Health Indicator Project, The Joint Commission ORYX Initiative and The Texas Health Care Information Council Public Data File. She also serves as the liaison to regulatory agencies (JCAHO, THCIC, and THA). Chris has extensive experience in decision support tools and database development for use in tracking and report generation of clinical outcomes.




John Nelson

John Nelson, M.D.
Consultant and Co-Founder, National Association of Inpatient Physicians

Workshop: "Starting or Improving a Hospitalist Practice"

Dr. Nelson has practiced full-time as a hospitalist since completing Internal Medicine training at the University of Florida in 1988. He is a former Chief of Staff at North Florida Regional Medical Center in Gainesville, FL, and is currently the director of the Hospitalist Practice at Overlake Hospital in Bellevue, WA.

In 1997 he teamed with a colleague to found the National Association of Inpatient Physicians (NAIP), which is the medical society for the nation's hospitalists. Over the last 8 years he has worked with more than 60 institutions as an on-site consultant to assist in starting or improving a hospitalist practice. He has authored a number of publications about hospitalist practice, and is a regular speaker on the topic at meetings and seminars around the country.




James Reinertsen

James L. Reinertsen, M.D.
President, The Reinertsen Group

Presentation: "Flow: A Decongestant for Stuffed-Up Hospitals"

Dr. James Reinertsen heads The Reinertsen Group, an independent consulting and teaching practice focused on improving the performance of healthcare leaders. He is also a Fellow of the Institute for Health Care Improvement, where he heads their leadership development activities. He brings to his work 20 years experience practicing rheumatology, along with 15 years experience leading healthcare quality improvement in medical groups, hospitals, and academic health centers in advanced markets such as Minneapolis and Boston as the former CEO of Park Nicollet Health Services, CareGroup, and the Beth Israel Deaconess Medical Center. A graduate of St. Olaf College and Harvard Medical School, he is a Professor of Medicine at Harvard.




Bill Ricketts

Bill Ricketts, R.N. C.E.N.
Clinical Outcomes Manager, North Mississippi Health Services, Tupelo, MS

Presentation: "Exploring and Sharing Solutions: The Stroke Collaborative"

Bill is a nationally Certified Emergency Room R.N. (CEN) with over 20 years of experience in healthcare, that includes ER, Medical ICU and Surgical ICU. He is currently the Clinical Outcomes Manager for Neuroscience and Surgical Outcomes at North Mississippi Health Services (NMMC). Present projects include stroke, a Carescience collaborative project with the focus on stroke, craniotomy for 17 years without trauma, and CV surgery. Bill participates on a number of teams that focus on improving patient outcomes. In this role, Bill researches current care trends and processes in each patient segment. Bill does physician, facility and care processes comparisons of NMMC and similar facilities across the nation. He then takes the information to multi-disciplinary teams and together they develop ways to positively effect patient outcomes. The changes are measured and re-evaluated for effectiveness and changes are made if needed.




Jill Rogers

Jill Rogers, Ph.D., R.N., C.S.
Assistant Vice President, Medical, Psychiatric and Geriatric Patient Care Services, Rush North Shore Medical Center, Skokie, IL

Presentation: "Building Institutional Support for Care Management: Developing Physician and Clinical Champions"

Dr. Rogers serves as the Assistant Vice President of Medical, Psychiatric and Geriatric Patient Care Services at Rush North Shore Medical Center in Skokie, IL. In this capacity, she has overall administrative and business planning responsibility for several inpatient units as well as the hospital's care management department. She has been involved in a number of performance improvement initiatives including several of the hospital's pathway projects. She also serves as Project Leader for the hospital's Utilization Management Initiative and as the key clinical user for the CareScience Care Management System software project.

Dr. Rogers earned her Ph.D. in nursing sciences from the University of Illinois at Chicago and a Masters of Science Degree in Nursing from Michigan State University. She is certified as a Gerontological Nurse Practitioner by the American Nurses' Credentialing Center. She also holds baccalaureate and master's degrees in music from Wheaton College and Ohio State University.




Jim Rourke

Jim Rourke
Director, Integration Services, CareScience

Presentation: "The Business Case for the Clinical Information Architecture"

Jim is responsible for all aspects of Integration Services at CareScience including technology direction, business partner relationships, and integration service processes. He has spent over 16 years gaining significant healthcare industry and computer technology experience. Prior to CareScence, he was a Senior Product Consultant with WebMD. Before coming to WebMD, Jim held several Director positions in the Product Management and Marketing organizations with the healthcare networking company, Kinetra, formerly IMS MEDACOM. During his tenure with IMS and Kinetra, Jim gained extensive experience with existing and emerging industry standards including ANSI X.12 transactions formats, HL7 messaging structures and strategies, and the emerging HIPAA regulations, particularly the recently released privacy and security regulations. Jim held primary responsibility for the design, development and product management of the highly successful Kinetra Internet product offering and e-commerce strategy. Prior to the formation of Kinetra, Jim held Executive Director positions in both the Network Services and Application Engineering teams at IMS MEDACOM. During his tenure with IMS, Jim was instrumental in the development of IMS’ physician-focused clinical and administrative applications, serving Payers, PBM’s, Hospitals, and Health Systems. Jim completed his undergraduate coursework at Barnes Business College in Denver.




Tarek Salaway

Tarek Salaway, M.H.A., M.P.H., M.A.
System Director, Clinical Performance Improvement, Providence Health System, Seattle WA

Presentation: "Negative Inliers: Assessing the Cost/Quality Relationship"

Tarek joined Providence Health System (PHS) in 1998 and works on a wide variety of quality and performance improvement initiatives, including JCAHO accreditation, clinical performance and improving overall operational effectiveness.   His background is in health services/ epidemiology and improving overall clinical effectiveness.   His work is now centered primarily around clinical and operational effectiveness of PHS' major service lines, such as Cardiovascular, Oncology and Women's and Children's Services.   He was promoted to the position of System Director, Clinical Performance Improvement in 2000, based on the success of developing a coordinated program to share best practices and working together to achieve breakthrough performance across PHS.  Prior to joining PHS, Tarek worked with Harborview Medical Center, a Level I Trauma and Burn Center in Seattle, WA where he developed the regional quality improvement program for multiple centers in the area's regionalized trauma system.   In addition, he was responsible for ensuring the successful implementation and evaluation of clinical pathways for a high priority clinical populations. Tarek received his Master's in Healthcare Administration and Master's in Public Health / Epidemiology from the University of Washington.  His Master's in International Relations stems from his prior work with an international development at the U.S. Dept of State and Foreign Service.




Carol Smith

Carol Smith, R.N., M.S.A.
Director of Performance Improvement, Riverside Regional Medical Center

Presentation: "Engaging Physicians in an AMI Initiative: Strategic and Tactical Approaches"

Carol is Director of Performance Improvement at Riverside Regional Medical Center. Riverside Regional Medical Center is the flagship of Riverside Health System, an integrated healthcare delivery system including acute care, long-term care, home care, a rehabilitation hospital, retirement communities and wellness centers. Over the years, Carol has held a variety of positions in nursing, case management, administration and education within the Riverside System. Her current role at the Medical Center focuses on performance improvement, outcomes measurement and JCAHO readiness.




Kent Towsley

Kent Towsley, M.D.
Medical Director, Chairman CQI HMC/HMS, Regional Division Hillcrest Healthcare System, OK

Presentation: "Service Line Approach to Care Management: The Pneumonia Project"

Dr. Towsley has been the Regional Medical Director for the Hillcrest Healthcare System since 1998 and is the current Chairman of the Hillcrest Medical Center, CQI. He's been a practicing surgeon for over 15 years. A 1974 Graduate of UT Austin and 1978 Graduate of University of Texas SW, he was Chief of Surgery at Hillcrest for 4 years. He is an American College of Surgeons Fellow and is Board Certified in General Surgery. He is also a OFMQ Board Member, and member of the Governor’s Turning Point Council.




Robb L. Tretter

Robb L. Tretter, J.D.
General Counsel, CareScience

Presentation: "Legal Issues and Solutions to Community-Wide Data Sharing"

Robb L. Tretter, J.D., has served as General Counsel of CareScience since May 2000. From February 1999 to April 2000, he held the position of Corporate Associate at the law firm Reboul, MacMurray, Hewitt, Maynard & Kristol. From November 1996 to January 1999, Mr. Tretter served as Corporate Associate at the law firm Wachtell, Lipton, Rosen & Katz. Mr. Tretter earned his B.A. from Cornell University and his J.D. from New York University School of Law.




Paulette Van Dyke

Paulette Van Dyke, R.N., B.S.N., C.P.H.Q.
Director of Quality Management, Hillcrest Medical Center, OK

Presentation: "Service Line Approach to Care Management: The Pneumonia Project"

Paulette Van Dyke has 15 years experience as a staff nurse, 7 years as a Quality Improvement Coordinator, 3 years as a Director of Case Management, Admissions, Medical Records and Business Office, and 5 years as a Director of Information Services at Overland Park Regional Medical Center in Kansas. She currently serves as Director of Quality at Hillcrest Medical Center in Tulsa. Paulette graduated from Marymount College with a B.S.N.




Julie Vaughan

Julie Vaughan, M.B.A.
Vice President of Services, CareScience

Presentation: "Financial, Operational, and Competitive Issues with Clinical Data Sharing"

As the Vice President of CareScience Services, Julie oversees the Santa Barbara Care Data Exchange project where she focuses on building business approaches and Internet-based tools to help facilitate information sharing and the advancement of industry standards. Prior to joining CareScience, Julie was with the healthcare practice of Deloitte Consulting where she specialized in the use of information technology to improve patient care. Before her time at Deloitte Consulting, Julie worked as a C.P.A. and healthcare consultant for Ernst & Young (E&Y). At E&Y she worked on the operational improvement of hospitals and health systems as well as financial valuations and market entry feasibility studies for long-term care facilities. Julie obtained her M.B.A. from the Wharton School at the University of Pennsylvania in Healthcare and Operations Management and received her bachelors of arts from Franklin and Marshall College in Lancaster, PA.




Helene Verner

Helene Verner, R.N.
Account Manager, Provider Solutions, CareScience

Workshop: "Care Management System - Advanced Query"

Helene is an Account Manager for CareScience. Helene brings to her role over 25 years of experience as a healthcare professional including emergency room nursing, administration, quality improvement, case management, geriatrics and regulatory compliance. She is experienced in the design and implementation of cost effective quality patient care in both acute and long-term care. As an Account Manager one of her responsibilities is the education of key users, physicians and other healthcare professionals on the use and application of Care Management Systems, which includes training and support for staff using the Care Management System Query tool.




Robert Wachter

Robert Wachter, M.D.
Associate Professor of Medicine and Epidemiology at the University of California San Francisco

Presentation: "Developing a Hospitalist Practice"
Workshop: "Starting or Improving a Hospitalist Practice"

Dr. Wachter serves as Associate Chairman of the Department of Medicine and Chief of the Department's Clinical Service at Moffitt-Long Hospital. Dr. Wachter is a graduate of the University of Pennsylvania School of Medicine and was a resident and Chief Resident in Medicine at UCSF. He completed the Robert Wood Johnson Clinical Scholars Program at Stanford University before joining the UCSF faculty in 1990. Before assuming his present positions, he served as the Program Director for the Sixth Annual Conference on AIDS, and the Director of UCSF's Internal Medicine Residency Program. He has published more than 50 articles and one book in the areas of clinical epidemiology, health policy and economics, medical education, and ethics. His 1996 New England Journal of Medicine article entitled "The Emerging Role of Hospitalists in the American Health Care System" was the first to recognize and define the new specialty, and he chaired a national policy conference on this topic in December 1997.



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